HR Software (HRIS)
ADP Workforce Now: features, pricing and who it fits
ADP Workforce Now covers HR, payroll, time, benefits and talent for the mid-market, with wide tax and compliance coverage. Several modules cost extra and are quoted separately. Setup earns its lowest G2 sub-score, 7.7 out of 10.
Who ADP Workforce Now is for
Best for
- Mid-market employers (roughly 50 to 1,000 staff) that want one vendor for payroll, HR and compliance
- Companies that need broad tax and compliance coverage
Look elsewhere if
- Small teams that want public pricing and quick self-setup (ease of setup is its lowest G2 score)
- Buyers who want to avoid add-on modules priced separately
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| HR Software (HRIS) | Poor fit | Poor fit | Strong fit | No data |
Strong fitWorkablePoor fitNo data from the vendor
ADP Workforce Now features
- Core HR and employee records
- Core HR in Workforce Now
- Payroll integration or built-in payroll
- Payroll built into the suite
- Time off and attendance
- Time and attendance sold as add-on module (third party)
- Benefits administration
- Benefits administration sold as add-on module (third party)
- Performance and engagement
- Talent module sold separately (third party)
- Integrations
- ADP Marketplace; SAML SSO via identity providers
- Pricing model and transparency
- Quote only; modules priced separately
- Target company size
- Mid-market; 80%+ of new 50-150 employee mid-market clients are sold the Next Gen version (ADP earnings call)
Pros and cons
What users like
- All-in-one HR, payroll and compliance coverage
- Reliable for mid-market payroll
Common complaints
- Setup is the weakest G2 sub-score (7.7/10)
- Configuration is complex for specific workflows
Integrations, security and hosting
- Security and compliance
- SOC 1 Type 2, SOC 2 Type 2, ISO 27001
- Implementation
- Not vendor-stated
Worth knowing before you buy
- ADP says more than 80% of new mid-market clients with 50 to 150 employees are sold the Next Gen Workforce Now (FY2026 earnings call)
- ADP reported its first Workforce Now Next Gen sale to a client with more than 1,000 employees
- SOC 1/SOC 2 reports go only to customers under NDA (ADP Canada security page, region may differ)
- Modules (time, benefits, talent, recruiting) are priced separately; recruiting add-on $3 PEPM plus $2,000 setup
- Third-party price range is wide ($18 to 48 PEPM), so quotes vary a lot by size
