HR Software (HRIS)
Paycom: features, pricing and who it fits
All data lives in one database at Paycom, spanning payroll, HR, time and talent, and it is sold by quote to US mid-market employers. Billing combines each payroll run with employee-based fees. It supports SAML 2.0, though reviewers find unusual workflows hard to implement.
Who Paycom is for
Best for
- Mid-size US employers that want one database for payroll, HR, time and talent
- IT teams that need SAML 2.0 and strong security attestations
Look elsewhere if
- Small teams that want public prices
- Buyers who dislike per-payroll-run fee structures
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| HR Software (HRIS) | Poor fit | Poor fit | Strong fit | No data |
| Payroll Software | Poor fit | Poor fit | Strong fit | No data |
Strong fitWorkablePoor fitNo data from the vendor
Paycom features
- Core HR and employee records
- Single database for HR and payroll
- Payroll integration or built-in payroll
- Built-in payroll, tax and time
- Time off and attendance
- Time and attendance included in suite
- Benefits administration
- Benefits module
- Performance and engagement
- Talent and learning modules
- Integrations
- SAML 2.0 SSO; Okta SCIM reportedly not supported (third party)
- Pricing model and transparency
- Quote only; per payroll plus per employee fees
- Target company size
- Mid-market; about 39,200 clients per 10-K summary
- Pricing model
- Quote only; per payroll plus per employee fees
- Tax filing and compliance
- Included
- Time tracking and PTO
- Included
Pros and cons
What users like
- Ease of use and one-database design
- Support praised in G2 summaries
Common complaints
- Implementation can be challenging for specific workflows
- No transparent pricing
Integrations, security and hosting
- Security and compliance
- SOC 1, SOC 2, SOC 3, ISO 27001, ISO 22301, ISO 9001, ISO 27701, ISO 42001
- Implementation
- Fee 10 to 30% of annualized value; timeline not stated
Worth knowing before you buy
- Paycom bills per payroll run plus per employee, so PEPM quotes understate or hide the structure
- Implementation fees are generally 10 to 30% of annualized value (10-K)
- Revenue retention 91% in 2025
- SAML 2.0 supported; Okta guide says no SCIM (third party)
- Holds five ISO certifications including ISO 42001 (AI management) per its security page
