Project Management Software
Smartsheet: features, pricing and who it fits
Smartsheet looks like a spreadsheet but adds automation, governance and per-member licensing, with unlimited free contributors and guests. Enterprise adds SAML SSO and EU or other regional environments. Reviewers on G2 often call it expensive and note a formula learning curve.
Who Smartsheet is for
Best for
- Teams used to spreadsheets who want structured project tracking
- Mid-size and large organizations needing governance, SAML SSO and regional hosting
Look elsewhere if
- Small teams on a tight budget (G2 reviewers often cite price)
- Teams wanting a quick setup without learning formulas
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Project Management Software | Workable | Workable | Strong fit | Strong fit |
Strong fitWorkablePoor fitNo data from the vendor
Smartsheet features
- Workload and resource management
- Resource Management is a paid add-on on Business and Enterprise
- Integrations
- Directory integrations on Enterprise; Bridge is Enterprise add-on
- Pricing model and real cost
- Per member; contributors and guests unlimited and free; add-ons like Dynamic View (from $125/month) and Data Shuttle (from $100/month)
- Target company size
- Pro 1 to 10 members; Business 3+; Enterprise 10+
Smartsheet pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Pro | about $12 monthly / $9 yearly (estimated) | member/month | 1 to 10 members, new customers only; unlimited contributors |
| Business | about $24 monthly / $19 yearly (estimated) | member/month | 3+ members; activity log; 1 TB attachments |
| Enterprise | Contact sales | 10+ members; SAML SSO, directory integrations | |
| Advanced Work Management | Contact sales | Premium Support included |
30-day free trial, no credit card. The vendor page does not clearly label the price figures; the monthly vs yearly split is an estimate, so confirm on the vendor site.
Prices as published by Smartsheet on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Good team collaboration and tracking
- Strong automation options
- Versatile for many project types
Common complaints
- Steep learning curve, especially formulas
- Expensive
- Slow performance and Excel-like limits
Integrations, security and hosting
- Security and compliance
- SOC 2, ISO 27001, ISO 27701, FedRAMP, HIPAA (Enterprise with BAA)
- Data residency
- EU environment (Germany, Ireland); Smartsheet Regions offers US and Australia
Worth knowing before you buy
- SAML SSO and user provisioning (directory integrations) only on Enterprise and Advanced Work Management; Business has Google/Microsoft/Apple login
- Resource management, Dynamic View and Data Shuttle are paid add-ons even on Business
- Event reporting (six months of logs), data egress and CMEK are Enterprise add-ons
- EU environment hosts data in Germany and Ireland on AWS
- Pro plan is limited to new customers and 10 members
