Project Management Software
ClickUp: features, pricing and who it fits
ClickUp tries to replace several apps with one flexible workspace for tasks, docs and whiteboards, and its free plan has unlimited members. Core includes 1K automations per month, Business 10K. Single sign-on through SAML and SCIM need an Enterprise contract. Newcomers often struggle with setup.
Who ClickUp is for
Best for
- Small and mid-size teams that want one flexible tool replacing several apps
- Teams that need a free plan with unlimited members
- Teams comfortable configuring custom fields and automations
Look elsewhere if
- Companies needing SAML SSO or SCIM without an Enterprise contract
- Teams wanting a simple tool with little setup (G2 complaints mention a steep learning curve)
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Project Management Software | Strong fit | Strong fit | Strong fit | Workable |
Strong fitWorkablePoor fitNo data from the vendor
ClickUp features
- Workflow automation
- 1K automations/month on Core, 10K on Business (pricing page)
- Time tracking and budgets
- Timesheets listed from Business plan
- Pricing model and real cost
- Per user per month, workspace-wide upgrade; AI credits pooled, extra 10,000 credits for $10
- Target company size
- Free tier to enterprise; Enterprise and Max for large orgs
ClickUp pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free Forever | $0 | user/month | Unlimited members; 500 AI credits per workspace |
| Core | $9 billed annually (regular $12) | user/month | 1K automations/month; 1K AI credits per user |
| Business | $17 billed annually (regular $25) | user/month | Google SSO, timesheets, 10K automations/month |
| Enterprise | Contact sales | SAML SSO, SCIM, audit trails, regional data hosting | |
| Max | $100 billed annually (regular $120) | user/month | Enterprise features plus highest AI usage; contact sales |
Pricing page showed two versions (current Free/Core/Business/Enterprise/Max, and a legacy Unlimited $7 annual / $10 monthly and Business $12 annual / $19 monthly). Monthly prices for the current plans were not listed.
Prices as published by ClickUp on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Very flexible way to organize tasks
- Broad feature set in one place
Common complaints
- Steep learning curve for beginners
- Some features restricted on lower plans
- Slow loading and unintuitive interface for some
Integrations, security and hosting
- Security and compliance
- SOC 1 Type 2, SOC 2 Type 2, SOC 3, ISO 27001:2022, ISO 27017, ISO 27018, ISO 27701, ISO 42001, PCI
- Data residency
- Enterprise: US, Europe (Ireland) or Asia Pacific (Australia, Singapore) on AWS
Worth knowing before you buy
- SAML, Okta and Microsoft SSO, SCIM and audit trails need Enterprise; Business only has Google SSO
- Pricing shows a promotional annual price next to a higher regular price ($17 vs $25 Business)
- AI usage is metered: pooled credits per user, extra 10,000 credits cost $10
- Enterprise can choose US, EU (Ireland) or Asia Pacific data hosting at no extra cost
- Guest seats are capped per paid user (Business: 5 per paid user, 10 for a 1-user workspace)
