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Project Management Software

Jira: features, pricing and who it fits

Checked October 24, 2026 · atlassian.com

Atlassian built Jira around software teams, yet it bends to general work management at scale. Up to 10 users pay nothing, and plans stretch to 100,000 users. Below Enterprise, SSO requires the Atlassian Guard add-on, and G2 reviewers describe a steep learning curve.

Who Jira is for

Best for

  • Software and IT teams running agile sprints and backlogs
  • Organizations already on Atlassian (Confluence, Bitbucket)
  • Companies needing deep workflow customization and up to 100,000 users

Look elsewhere if

  • Non-technical teams wanting a no-training tool (G2 reviewers cite a steep learning curve)
  • Teams that need SSO but want it bundled on a low plan (needs Guard below Enterprise)

Fit by company size

Category1-10 people11-50 people51-500 people500+ people
Project Management SoftwareStrong fitStrong fitStrong fitStrong fit

Strong fitWorkablePoor fitNo data from the vendor

Jira features

Task views and planning
Boards, backlog, list, timeline and calendar views (not confirmed by the vendor)
Workflow automation
Automation steps per plan: 150 per subscription Free, 400 per user/month Standard, 750 Premium, 1,000 Enterprise
Pricing model and real cost
Per user per month with volume tiers; Free up to 10 users
Target company size
Free for up to 10 users; plans scale to 100,000 users

Jira pricing

PlanPriceUnitNotes
Free$0up to 10 users2 GB storage, community support, 150 automation steps per subscription
Standard$8.48per user per month250 GB storage, local business hours support, 400 automation steps per user per month, audit logs
Premium$15.56per user per monthUnlimited storage, 24/7 support, 99.9% uptime SLA, 750 automation steps per user per month
EnterpriseContact salesper userUp to 150 sites, 99.95% SLA, 1,000 automation steps per user per month, SSO included

Atlassian Cloud licensing uses tiered per-user pricing, so the per-user price falls with seat count (example on atlassian.com/licensing/cloud: Jira Standard with 450 seats $8.60 / $7.30 / $6.10 across tiers). Per-user figures are indicative list prices.

Prices as published by Jira on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.

Pros and cons

What users like

  • Highly customizable workflows
  • Strong integrations and ecosystem
  • Good for team collaboration on software work

Common complaints

  • Steep learning curve
  • Setup is harder than simpler tools (G2 ease of setup around 7.6)

Integrations, security and hosting

Worth knowing before you buy

  • SSO, SCIM and AD sync require Atlassian Guard Standard on Free, Standard and Premium; only Enterprise includes them
  • Free plan is capped at 10 users and has no audit logs; Standard is the lowest tier with audit logs
  • Premium list price applies to instances of 1 to 100 users per an older version of Atlassian's Premium FAQ
  • Automation is metered per plan (400/750/1,000 steps per user per month)
  • Support: community on Free, local business hours on Standard, 24/7 from Premium

Jira alternatives

Sources