
POS Systems
Revel Systems: features, pricing and who it fits
Note: Acquired by Shift4
Revel runs on iPads and focuses on restaurants. Shift4 acquired it in 2024, and the original site now forwards to Shift4. More than 18,000 locations used it when the deal closed. Buyers should request a written roadmap commitment before signing.
Who Revel Systems is for
Best for
- Existing Revel restaurant operators already on the platform
- Restaurant groups that accept Shift4 as their payment processor
Look elsewhere if
- Buyers who want a POS independent of one processor
- Buyers who need a documented long-term Revel roadmap
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| POS Systems | No data | No data | Workable | Workable |
Strong fitWorkablePoor fitNo data from the vendor
Revel Systems features
- Payment processing terms
- Shift4 plans to sell its payments product to Revel customers (Restaurant Business)
- Industry features
- Restaurant focus, 18,000+ locations at time of deal (Restaurant Business)
- Pricing model
- Quote based; reported per terminal plus processing
- Target company size
- Multi-location restaurants and chains
Pros and cons
What users like
- Setup is described as easy in aggregated reviews
Common complaints
- High fees for basic features
- Weak customer support
- Connectivity problems
- Unclear pricing disclosure
Worth knowing before you buy
- Shift4 agreed to buy Revel in May 2024 for $250M cash and closed in June 2024 (Seedtable)
- revelsystems.com 301-redirects to shift4.com/food-beverage, so there is no standalone vendor pricing page
- More than 18,000 restaurant locations used Revel at the time of the deal (Restaurant Business)
- Competitor reports of stalled feature development are unconfirmed; ask for a written roadmap commitment before signing
Revel Systems alternatives
Toast$0/month on pay-as-you-go Starter Kit
Square POS$0/month (Square for Retail Free)
CloverVaries by vertical
TouchBistroFrom $69/month (Point of Sale, hardware and payment processing extra)
LightspeedRetail Basic $89/month billed annually or $109 monthly (third-party)
Epos Now$399 + $84/month (Epos Now US page)