IT Asset Management Software
Snipe-IT: features, pricing and who it fits
Snipe-IT is an open-source asset tracker under AGPL-3.0, free to self-host or available hosted with unlimited users and assets. It supports QR labels, audits, license records and Jamf or Intune sync. It has no network discovery, and phone support requires an Enterprise Support Plan.
Who Snipe-IT is for
Best for
- Small IT teams that want a free, self-hosted inventory with QR labels and audits
- Teams that need Jamf or Intune sync and LDAP or SAML login on a small budget
Look elsewhere if
- Teams that need automated network discovery (the product page describes none)
- Buyers who need formal SOC 2 or ISO 27001 certificates (none listed)
Snipe-IT features
- Automated discovery and inventory
- No network discovery described; assets are added manually, by import, or via Jamf and Intune sync adapters
- Lifecycle management
- One-click check-out and check-in; status groups deployed, pending, ready to deploy, archived; full asset history
- Software license tracking and compliance
- License records with checkout, history and expiry email alerts
- CMDB and service desk integration
- REST API plus listed Jira, Freshservice and Halo ITSM integrations; Slack and Teams alerts
- MDM, endpoint and procurement integrations
- Jamf Pro, Jamf School and Microsoft Intune sync; LDAP, Active Directory and Google Secure LDAP sync; SAML SSO login
- Reporting, barcode tagging and audits
- QR label generation, support for handheld barcode scanners, asset audits with upcoming-audit emails
- Pricing model
- Free self-hosted; flat monthly or annual fee for hosting with unlimited users and assets
- Target company size
- Small to mid-sized teams (free self-hosted to dedicated servers)
Snipe-IT pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Self-Hosted | Free | Open source, community support via GitHub and Discord | |
| Basic Hosting | $39.99 per month or $399.99 per year | flat | Email support, automated upgrades |
| Small Business Hosting | $99.99 per month or $999.99 per year | flat | Larger LDAP sync, site IP restrictions |
| Dedicated Hosting | $249.99 per month or $2,499.99 per year | flat | Private server, server-wide IP restrictions, VPN |
| Medium and large dedicated servers | about $5k and $7.5k per year | flat | Contact sales |
Users and assets are shown as unlimited on all hosted plans. Phone support, API integration help and private Slack need the Enterprise Support Plan. No free trial is stated; a public demo is available at demo.snipeitapp.com.
Prices as published by Snipe-IT on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Integrations, security and hosting
- Security and compliance
- Regular penetration testing (no formal certification listed)
- Data residency
- Customers hosted in a data center in their own region
Worth knowing before you buy
- Hosted plans are flat priced with unlimited users and assets, so cost does not grow with headcount: $399.99 per year for Basic
- Self-hosting is free under AGPL-3.0; the repository has about 15,100 GitHub stars and 331 contributors
- Hosted customers get their own database (no multi-tenancy) in a data center in their own region
- Vendor publishes usage counts: about 22.3M assets and 5,960 customers
- No SOC 2 or ISO 27001 listed on the security page; phone support requires the Enterprise Support Plan
Snipe-IT alternatives
Vendor dossier
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| IT Asset Management Software | Strong fit | Strong fit | Workable | No data |
Strong fitWorkablePoor fitNo data from the vendor
How buying Snipe-IT works
- How you buy
- Online up to Dedicated Hosting (small), sales above
- Demo or quote needed for
- Medium and large dedicated servers
- Free plan
- Yes
- Contract
- Hosted plans billed monthly or annually
Security and data protection
- Data hosting regions
- Customer's own region
- Single sign-on (SAML)
- Optional SAML login offered; plan not stated
From Snipe-IT's trust center, security and legal pages. Anything not listed is not published.
About the company
- Headquarters
- San Diego, US
- Ownership
- Grokability, Inc.
- Customers (vendor figure)
- 5,960 customers (vendor homepage)
Support and integrations
- Support
- Community support on all plans, email from Basic Hosting, phone and private Slack on the Enterprise Support Plan
- API
- JSON REST API with developer reference
- Notable integrations
- Jamf, Microsoft Intune, LDAP, Active Directory, SAML
What vendors in this category ask before quoting
Answer these once in a SaaSBid request and Snipe-IT and its alternatives quote against the same facts.
- How many devices and other assets do you need to track?Most products price per asset, per device or per technician, so the count sets the tier.
- What mix of Windows, macOS, Linux, servers and network equipment do you run?Discovery methods differ in the platforms they cover.
- Which MDM, directory and service desk tools do you use today?Native integrations decide how much manual entry remains.
- Do you need license compliance or only hardware tracking?License modules are often sold as higher tiers or add-ons.
- Will staff audit assets physically with scanners or phones?Barcode features are missing from some discovery-first tools.
- Do you need cloud, self-hosted or region-specific hosting?Deployment options differ by plan and can change the quote.