Accounting Software
FreshBooks: features, pricing and who it fits
Invoicing is the core of FreshBooks, built for freelancers and service firms. Tiers depend on how many clients you bill, beginning at $23 monthly. Hourly tracking feeds straight into invoices, though every added staff member costs $11.
Who FreshBooks is for
Best for
- Freelancers and service businesses billing a limited number of clients
- Teams wanting time tracking and invoicing in one tool
- Buyers who want simple, guided accounting
Look elsewhere if
- Teams that need many staff seats cheaply ($11 per extra user)
- Businesses needing inventory or deep ledger control
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Accounting Software | Strong fit | Strong fit | Poor fit | Poor fit |
| Invoicing Software | Strong fit | Strong fit | Poor fit | No data |
Strong fitWorkablePoor fitNo data from the vendor
FreshBooks features
- Invoicing and billing
- Recurring invoices and late payment reminders on all tiers
- Bank feeds and reconciliation
- Bank reconciliation from Plus
- Financial reporting
- Financial and double-entry accounting reports from Plus
- Expense and bill management
- Expense tracking all tiers; bill scanning and accounts payable on Premium
- Payroll and sales tax support
- FreshBooks Payroll $40/month + $6 per user
- Accountant access and integrations
- Accountant access from Plus
- Pricing model
- Client-count tiers plus $11 per extra user
- Target company size
- Freelancers to small service firms
- Recurring invoices and subscriptions
- Automated recurring invoices on all tiers
- Online payment acceptance
- Cards, ACH, Apple Pay, Google Pay, BNPL; lower fees on Select
- Automated payment reminders
- Automated late payment reminders on all tiers
- Sales tax and multi-currency
- Tax-time reports on Lite; multi-currency not confirmed by the vendor
- Accounting integration
- Native accounting from Plus
- Time and expense billing
- Unlimited time tracking and expenses on all tiers
- Branding and templates
- Custom email templates on Premium; branding removal on Select
- Reporting and aging
- Financial and double-entry accounting reports from Plus
- Pricing model and transparency
- Client-count tiers plus $11 per extra user
FreshBooks pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Lite | $23/month | 5 billable clients | Intro $4.60/month for 4 months |
| Plus | $43/month | 50 billable clients | Adds accountant access, reconciliation, proposals |
| Premium | $70/month | unlimited clients | Adds accounts payable, project profitability |
| Select | Custom | unlimited clients | 2 team members included, phone support, onboarding |
Extra team member $11/month on every tier; Advanced Payments $20/month (included in Select); FreshBooks Payroll $40/month + $6 per user. Page shows a yearly toggle with 'Extra 10% off' but annual prices were not captured.
Prices as published by FreshBooks on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Very easy invoicing for non-accountants
- Strong customer support reputation
- Time tracking integrated with billing
Common complaints
- Cost for solo users and annual price increases
- Limited invoice flexibility
- Access to records after cancelling
Integrations, security and hosting
- Security and compliance
- SOC 2 Type 1 (A-LIGN, announced Feb 2023; report under NDA)
- Data residency
- Third-party review says personal data processed in Canada; not vendor-confirmed
- Implementation
- Select includes customized onboarding
Worth knowing before you buy
- Plans are capped by billable clients (5/50/unlimited), not by users, so Lite stops working once you bill a sixth client
- Every extra team member costs $11/month on all tiers; only Select includes 2
- Only SOC 2 Type 1 found (Feb 2023), report available under NDA
- Advanced Payments is a $20/month add-on except on Select
- Accounting features like reconciliation start on Plus, not Lite
