POS Systems
Heartland: features, pricing and who it fits
Global Payments owns Heartland, a processor first, which also offers restaurant and retail POS products. The POS depends on Heartland's processing and has no public price, only quotes. Reviews of its POS are scarce and the scores reported are low.
Who Heartland is for
Best for
- Merchants who want POS and processing from one provider
- Restaurants and retailers already using Heartland processing
Look elsewhere if
- Buyers who want to pick a processor independently
- Buyers who need public, transparent pricing
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| POS Systems | No data | No data | No data | No data |
Strong fitWorkablePoor fitNo data from the vendor
Heartland features
- Payment processing terms
- Integrated Heartland processing with end-to-end encryption and tokenization (Wikipedia)
- Online and omnichannel sales
- eCommerce offered (Wikipedia)
- Industry features
- Restaurant and retail POS products
- Pricing model
- Quote based
Pros and cons
What users like
- A G2 reviewer liked seeing processed transactions easily
Common complaints
- Customer service issues in Payments+ reviews
- Low G2 score for the POS product on very few reviews
Worth knowing before you buy
- Heartland is a processor first, so its POS is tied to its processing
- G2 lists separate Heartland products with different scores: POS 3.1 (5 reviews), pcAmerica 4.5 (10), Payments+ 4.2 (13)
- Heartland Retail is the renamed Springboard Retail, acquired by Global Payments in 2020
