Mobile Device Management Software
JumpCloud: features, pricing and who it fits
JumpCloud puts a cloud directory, SSO and MDM under one login, priced per user monthly with public module prices. The Device Management package is $9 per user on annual billing, and Platform Essentials stops at 300 users. It has no DLP or endpoint protection, and is a poor choice for standalone MDM.
Who JumpCloud is for
Best for
- Small and mid-size IT teams that want directory, SSO and MDM from one vendor
- Teams that prefer public per-user module pricing
Look elsewhere if
- Teams that need only a standalone MDM
- Buyers needing endpoint protection or DLP (reviewers cite lack)
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Mobile Device Management Software | No data | Strong fit | Strong fit | No data |
Strong fitWorkablePoor fitNo data from the vendor
JumpCloud features
- Security policy and compliance enforcement
- Conditional access / zero trust module $3 per user
- App distribution and management
- Software management not priced on page
- Remote lock, wipe and support
- Remote Access module $3 per user
- Identity and Microsoft 365 integration
- Native directory and SSO; core product
- Pricing model and real cost
- Per user per month, modular
- Target company size
- Small to mid-size; Platform Essentials limited to 300 users
JumpCloud pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Device Management | $9 annual / $11 monthly | user/month | Device management and MDM |
| SSO | $11 annual / $13 monthly | user/month | SSO, MFA, password manager |
| Device Identity Management | $13 annual / $15 monthly | user/month | |
| MDM feature alone | $5 annual / $6 monthly | user/month | A la carte |
| Platform Essentials / Platform / Platform Prime | Contact sales | Essentials capped at 300 users |
30-day trial including premium support. Billed on the 1st for the previous month. Suspended users remain billable.
Prices as published by JumpCloud on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Easy setup and centralized management
Common complaints
- Pricing for education buyers
- No DLP or endpoint protection
Integrations, security and hosting
- Security and compliance
- SOC 2 Type 2, ISO 27001 (Schellman, Nov 2024)
Worth knowing before you buy
- MDM is priced per user not per device: $5 per user per month a la carte or $9 in the Device Management package
- Platform Essentials is capped at 300 users and quote-only
- Premium support is a $2 per user add-on (annual)
- Invoicing is offered only for accounts over $2,000 per month; otherwise card or ACH
- Suspended users still bill
