Mobile Device Management Software
NinjaOne: features, pricing and who it fits
NinjaOne started as remote monitoring software for MSPs and IT departments and offers MDM as a selectable product, priced per endpoint by quote. Cited rates run from $3.75 at 50 endpoints or fewer down to $1.50 at 10,000. Reviewers praise the dashboard but call its mobile device management limited.
Who NinjaOne is for
Best for
- MSPs and IT teams managing mostly Windows/Mac endpoints that want RMM plus MDM
- Teams that want no implementation fees and free support
Look elsewhere if
- Buyers needing standalone deep mobile MDM (reviewers cite limited mobile/device management)
- Teams wanting fully public pricing
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Mobile Device Management Software | No data | Strong fit | Strong fit | Workable |
Strong fitWorkablePoor fitNo data from the vendor
NinjaOne features
- Pricing model and real cost
- Per endpoint with volume tiers
- Target company size
- Small to enterprise, strong MSP base
Pros and cons
What users like
- Clean dashboard and navigation
- Automated updates, alerts and customer support
Common complaints
- Limited mobile app and mobile device management
- Weak search and missing client portal features
Integrations, security and hosting
- Security and compliance
- SOC 2, SOC 3, ISO 27001:2022, FedRAMP Rev5 Class C, FedRAMP High Ready
- Data residency
- Hosting on AWS; processing locations include US, Canada, EU countries, Australia, Japan; per-customer choice not confirmed by the vendor
- Implementation
- No implementation fees; free onboarding and training
Worth knowing before you buy
- No implementation or onboarding fees, and support is free and unlimited per pricing page
- Partners without a commitment can cancel with 60 days' notice; month-to-month is case by case
- MDM is a selectable add-on product; inclusion in per-endpoint price not stated
- Trust center lists FedRAMP Rev5 Class C and ISO 27001:2022; SOC 2 report needs an MNDA
- A Data Processing Agreement is available
