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WordPress.com: features, pricing and who it fits

Checked October 24, 2026 · wordpress.com

Automattic's hosted WordPress runs per-site plans from a free one up. Plugin access begins at the Business plan, and the pricing page cites more than 60,000 plugins. Reviewers mention plugin conflicts, and the Commerce plan carries full WooCommerce.

Who WordPress.com is for

Best for

  • Content sites and blogs that want the WordPress ecosystem without managing hosting
  • Small stores that can use WooCommerce on the Commerce plan
  • Teams that want plugin access and 2-3 year prepaid discounts

Look elsewhere if

  • Buyers who need SSO or SCIM on a self-serve plan (not listed on the pricing page)
  • Teams wanting a fully guided no-code editor with little plugin upkeep

Fit by company size

Category1-10 people11-50 people51-500 people500+ people
Website BuildersStrong fitStrong fitWorkableWorkable

Strong fitWorkablePoor fitNo data from the vendor

WordPress.com features

Editor and template quality
Block editor with themes; plugins add flexibility
Ecommerce capability
Full WooCommerce on Commerce (US$45/mo yearly); partial on Business
SEO controls
SEO and analytics tools listed; per-plan detail not clear on pricing page
Customization and code access
Custom plugins and themes on paid plans; 60,000+ plugins per pricing page
App marketplace and integrations
WordPress plugin directory (60,000+ per pricing page)
Hosting, uptime and speed
Managed hosting, SSL on every site, vendor cites 99.99% uptime, no formal SLA described
Pricing model
Per site; yearly price is 35% to 55% below monthly; payment fee 10% Free down to 0% Commerce
Target company size
Individuals to SMB; Enterprise via WordPress VIP

WordPress.com pricing

PlanPriceUnitNotes
FreeUS$0per site1 GB storage, no custom domain, no plugins, 10% fee on payments
PersonalUS$4/mo billed yearly (US$9 monthly)per site6 GB, 8% payment fee
PremiumUS$8/mo billed yearly (US$18 monthly)per site13 GB, 4% payment fee
BusinessUS$25/mo billed yearly (US$40 monthly)per site50 GB expandable to 350 GB, plugin install, 2% payment fee
CommerceUS$45/mo billed yearly (US$70 monthly)per siteFull WooCommerce suite, unlimited products, 0% payment fee
EnterpriseContact salesper siteRouted to WordPress VIP

Prices checked 2026-10-24 in USD. 2-year and 3-year prepay lowers Personal to US$3.25 and US$2.75/mo. Page lists plugin install on all paid plans while the Free plan has none; support docs elsewhere tie plugins to Business, so verify before buying.

Prices as published by WordPress.com on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.

Pros and cons

What users like

  • Easy to start and familiar WordPress editing
  • Large plugin and template choice
  • Low entry price on long prepay terms

Common complaints

  • Plugin conflicts and issues
  • Advanced features cost more on higher plans
  • Customization limits on lower plans

Integrations, security and hosting

Integrations
60,000+ plugins, including WooCommerce, Jetpack, Stripe

Worth knowing before you buy

  • Payment transaction fee falls by plan: 10% Free, 8% Personal, 4% Premium, 2% Business, 0% Commerce (plus Stripe fees)
  • Annual plans must be cancelled at least one month before the end date to stop renewal; discounted plans renew at full price
  • Terms let Automattic change fees at any time; the only remedy is cancelling
  • No public DPA copy: request it in account Privacy settings, sign and return by email
  • Refund window 14 days for annual, 7 days for monthly per support page
  • Enterprise tier is handled by WordPress VIP, not self-serve

WordPress.com alternatives

Sources