
Video Conferencing Software
Microsoft Teams: features, pricing and who it fits
Microsoft Teams is sold alone as Teams Essentials at $4 per user monthly or inside Microsoft 365 plans. Essentials and Business allow 300 attendees, while larger plans allow 1,000. Teams Rooms need a separate license, and reviewers describe the client as heavy.
Who Microsoft Teams is for
Best for
- Organizations already on Microsoft 365 and Entra ID
- Small businesses wanting meetings for up to 300 people at about $4/user/month
Look elsewhere if
- Teams wanting a lightweight tool; reviewers report slow, resource-heavy clients
- Buyers needing group video calls beyond 20 people from a chat
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Video Conferencing Software | Strong fit | Strong fit | Strong fit | Strong fit |
| Team Chat and Messaging Software | Workable | Strong fit | Strong fit | Strong fit |
Strong fitWorkablePoor fitNo data from the vendor
Microsoft Teams features
- Pricing model
- Per user, bundled with Microsoft 365 or standalone Essentials
- Target company size
- Small businesses (Essentials, Business) to enterprises (E3/E5)
- Participant and meeting length limits
- 300 on Essentials and Business plans; 1,000 on F1/F3/E3/E5 and similar; breakout rooms only up to 1,000 attendees; meetings and events capped at 30 hours
- Security and compliance
- Built on Entra ID and Microsoft 365 compliance; certification list not confirmed by the vendor
- Recording and AI transcription
- Recording max 4 hours or 1.5 GB, then restarts; recordings not uploaded stay downloadable 20 days
- Calendar and chat integrations
- Tight Outlook and SharePoint integration; files stored in SharePoint (up to 250 GB per file)
- Webinars and large events
- Webinars and town halls (Teams events) available on Business plans; webinars/events on Business Standard and Premium per footnote
- Meeting room and hardware support
- Teams Rooms licensed separately
- Channels and threading
- Standard, private and shared channels; up to 1,000 channels per team; teams up to 25,000 members
- Built-in video and huddles
- Calls from chat up to 20 people; meetings up to 300 people on Essentials and Business plans, up to 1,000 on enterprise plans
- Search and message history limits
- Chat stored in Exchange Online mailboxes; admin search and hold needs Exchange Online mailbox
- App integrations and bots
- Teams apps available on Business and Enterprise plans; Loop integrations
- Guest and external access
- Shared channels support external participants with Entra work or school accounts only
- Security and admin controls
- Built on Entra ID and Microsoft 365 compliance; certification list not confirmed by the vendor
- Pricing model and transparency
- Per user, bundled with Microsoft 365 or standalone Essentials
Microsoft Teams pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Teams Essentials | $4.00 | per user/month, paid yearly | Standalone; meetings up to 300 people |
| Microsoft 365 Business Basic | $7.00 paid yearly; $8.40 monthly billing | per user/month | Includes Teams; $5.40/user/mo paid yearly variant without Teams |
USD figures are from Microsoft US pages (teams pricing page and Business Basic page). One Malaysia-locale page showed $2.00 for Essentials, which is a regional price. Business Standard and Premium prices are not included here.
Prices as published by Microsoft Teams on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Easy to use, strong file sharing and communication features
- Tight fit with Microsoft 365
Common complaints
- Performance issues and heavy resource use
- Complicated interface, slow loading
Integrations, security and hosting
Worth knowing before you buy
- Teams Essentials ($4/user/month) is cheaper than Business Basic ($7) but does not include the rest of Microsoft 365 apps
- Meeting cap is 300 people on Essentials and Business plans, 1,000 on enterprise plans
- Teams live events retired June 30, 2026; events scheduled earlier run until Feb 28, 2027
- Admin chat search and legal hold need users to have Exchange Online mailboxes
- Audio conferencing, Teams Phone and Premium are separate licenses
Microsoft Teams alternatives
Slack$8.75/user/month monthly, about $7.25/user/month billed annually (Pro)
Zoom Workplace$14.16 per user/month billed annually (Pro)
Google Meet$7 per user/month (Business Starter, annual commitment)
Cisco WebexFree plan
Google Chat$7 per user/month (Workspace Starter, annual commitment billed…
Zoho Meeting$1 per host per month (Standard, billed annually