Video Conferencing Software

Zoom Workplace: features, pricing and who it fits

Checked October 24, 2026 · zoom.us

Zoom Workplace adds team chat, whiteboards and AI note-taking to its meetings. Pro costs $14.16 per user monthly on an annual plan, Business seats hold 300 attendees, and free calls end after 40 minutes. Webinars and Large Meetings are sold as add-ons.

Who Zoom Workplace is for

Best for

Teams whose main need is reliable video meetings with chat attached
Companies that want recording and AI summaries on every paid seat

Look elsewhere if

Teams that want a chat-first workspace with a large app ecosystem
Free-tier users needing meetings longer than 40 minutes

Fit by company size

Category	1-10 people	11-50 people	51-500 people	500+ people
Video Conferencing Software	Strong fit	Strong fit	Strong fit	Strong fit
Team Chat and Messaging Software	Strong fit	Strong fit	Strong fit	Workable

Strong fitWorkablePoor fitNo data from the vendor

Zoom Workplace features

Pricing model: Per user, monthly or annual; free Basic tier
Target company size: Small business to enterprise
Participant and meeting length limits: Basic 100 and 40 min; Pro 100; Business 300; Enterprise up to 1,000; 30 hour max on paid plans
Security and compliance: Trust center lists SOC 2 Type 2, ISO 27001, FedRAMP Moderate, PCI DSS
Recording and AI transcription: Local recording on Basic; 10 GB cloud per license on Pro and Business; unlimited cloud on Enterprise; AI summaries unlimited on paid plans
Webinars and large events: Webinars and Large Meetings are paid add-ons (prices not published on the plans page)
Channels and threading: Team Chat with channels and threads ( not confirmed by the vendor in detail)
Built-in video and huddles: Native Zoom Meetings: 100 to 1,000 participants depending on plan
Security and admin controls: Trust center lists SOC 2 Type 2, ISO 27001, FedRAMP Moderate, PCI DSS
Pricing model and transparency: Per user, monthly or annual; free Basic tier

Zoom Workplace pricing

Plan	Price	Unit	Notes
Basic	Free	user	100 participants, 40 minute limit, local recording, 3 AI summaries/month
Pro	$14.16 annual / $16.99 monthly	user/month	100 participants, 30 hours, 10 GB cloud recording per license
Business	$18.33 annual / $21.99 monthly	user/month	300 participants, 30 hours, 10 GB cloud recording per license
Enterprise	Contact sales	user/month	Up to 1,000 participants on plan card, unlimited cloud recording

Prices in USD from zoom.us/pricing. Verified nonprofits get 50% off Pro, Business, Webinars and Large Meetings. Large Meeting add-on raises limit to 1,000 (price not published on the page).

Prices as published by Zoom Workplace on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.

Pros and cons

What users like

Good video quality and easy screen sharing
Simple scheduling and joining

Common complaints

Feature set seen as limited versus suites
Connectivity issues and meeting fatigue

Integrations, security and hosting

Security and compliance: SOC 2 Type 2, ISO 27001, ISO 27017, ISO 27018, ISO 27701, FedRAMP Moderate, PCI DSS v4.0.1, CSA STAR, C5

Worth knowing before you buy

Free Basic caps meetings at 40 minutes; paid plans allow 30 hours
Cloud recording is only 10 GB per license on Pro and Business
Webinars and Large Meetings (1,000 participants) are separate paid add-ons
Nonprofits get 50% off Pro, Business and add-ons when verified
Trust center lists FedRAMP Moderate and DoD IL4 authorization for Zoom for Government