SMS Marketing Software
Postscript: features, pricing and who it fits
Postscript is a Shopify-focused SMS and RCS platform billed per message, with a $0 platform fee and a $49 monthly minimum spend on Starter. Rates cover the US and Canada only, and email is a waitlist feature. API access begins on Professional.
Who Postscript is for
Best for
- Ecommerce brands that want per-message billing with no contract
- Teams that want a managed SMS strategy service as an add-on
Look elsewhere if
- Buyers who need email in the same tool (email is waitlist only)
- Sellers outside the US and Canada (rates cover US and Canada)
Postscript features
- Opt-in and list growth tools
- Opt-in keywords (2 on Starter, unlimited from Growth) and branded short link subdomain
- Segmentation and automation
- Campaigns, automations and unlimited segments from Starter
- Two-way messaging and inbox
- Live chat and responses in the platform
- Compliance and carrier registration
- Toll-free verification included free; carrier fees passed through at cost
- Ecommerce and CRM integrations
- Shopify-focused
- Analytics and revenue attribution
- Enhanced analytics on Professional
- Pricing model
- Per message (SMS $0.007 to $0.009) plus monthly tier; carrier fees extra
- Target company size
- Small to mid-size ecommerce brands
Postscript pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Starter | $0/mo, $49 monthly minimum spend | platform; SMS $0.009, MMS $0.045 per message | Unlimited segments, toll-free number, 2 opt-in keywords |
| Growth | $100/mo | platform; SMS $0.008, MMS $0.03 | Unlimited keywords, live chat and email support |
| Professional | $500/mo | platform; SMS $0.007, MMS $0.024 | Enhanced analytics, priority support, API access, branding removed |
| Enterprise | Custom | Dedicated CSM, data warehouse push, optional RCS | |
| Postscript AI | $699/mo | plus $0.003 to $0.30 per message depending on product | Brand Center, Infinity Testing, Shopper; sales contact required |
Carrier fees are billed separately at cost (US average SMS $0.00330, MMS $0.00799). Dedicated short code $750/mo. Toll-free number free. Trial: $100 credit usable for 30 days.
Prices as published by Postscript on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Integrations, security and hosting
- Data residency
- US hosting; DPA permits processing wherever Postscript or its subprocessors have facilities
Worth knowing before you buy
- Starter has a $0 platform fee but a $49 monthly minimum spend
- Billing is pay-after-send: no prepaid balances, expiring credits or overages
- Email is waitlist only, so it is SMS and RCS only today
- US and Canada rates only; international sending priced separately
- API access starts on Professional ($500/mo)
Postscript alternatives
Vendor dossier
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| SMS Marketing Software | Workable | Strong fit | Strong fit | No data |
Strong fitWorkablePoor fitNo data from the vendor
How buying Postscript works
- How you buy
- Online or through sales
- Demo or quote needed for
- Enterprise and Postscript AI plan
- Free trial
- 30 days
- Contract
- Optional contracts for pricing benefits; otherwise monthly billing, change plan any time
Security and data protection
- Public DPA
- postscript.io
- Data hosting regions
- US
From Postscript's trust center, security and legal pages. Anything not listed is not published.
About the company
- Headquarters
- Scottsdale, Arizona, US
- Ownership
- venture-backed (Series C, 2022)
- Employees
- 230 (2022)
- 2022
- Raised $65M Series C led by 01 Advisors
- 2021
- Raised $35M Series B led by Greylock
Support and integrations
- Support
- Live chat Monday to Friday 6am to 5pm PT and email at support@postscript.io; live chat and email support from Growth, priority support on Professional
- API
- API access on Professional
- Notable integrations
- Shopify, Klaviyo, Zipify OCU
What vendors in this category ask before quoting
Answer these once in a SaaSBid request and Postscript and its alternatives quote against the same facts.
- How many texts do you plan to send each month, and to how many subscribers?Credit bundles, minimum spends and per-message rates all scale with volume.
- Which countries are your subscribers in?Several vendors price or support only the US and Canada.
- Do you sell through Shopify, another store platform or a CRM?The integration determines which triggers and data are available.
- How many team members will reply to customers?Extra users may be billed separately.
- Do you already hold opt-in consent, and in what form?Imported lists need proof of consent and affect onboarding.
- Do you need a dedicated short code or registered local number?Short codes and registration add monthly or one-time fees.