AI Meeting Assistants
Circleback: features, pricing and who it fits
Circleback captures notes and action items either with a joining bot or from a macOS or Windows app with no bot. Pro is $15 per user, and the openly priced Enterprise tier is $35 with SSO and SCIM. It lists over 100 languages, plus a SOC 2 audit report and a HIPAA BAA.
Who Circleback is for
Best for
- Teams wanting transparent public pricing through the Enterprise tier
- Users who need bot-free desktop capture plus API/MCP/CLI automation
Look elsewhere if
- Teams needing long recording storage on cheap plans (1 year on Pro)
- Buyers needing a deep G2 review history (4 reviews)
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| AI Meeting Assistants | Strong fit | Strong fit | Strong fit | Strong fit |
Strong fitWorkablePoor fitNo data from the vendor
Circleback features
- Pricing model
- Per user, four tiers, free viewers
- Target company size
- Individuals to enterprise
- Transcription accuracy and languages
- Over 100 languages (vendor)
- Meeting platform support
- Zoom, Google Meet, Teams, WebEx, Slack huddles, GoTo, in-person
- Summaries and action items
- Structured notes, action items assigned and organized; search across meetings
- CRM and workflow integrations
- Slack, Notion, Linear, HubSpot, Salesforce, Attio, Asana, Monday, Zoho, Intercom, Zapier, Make, API, MCP, CLI
- Privacy and security
- SOC 2 Type II, EU-US DPF, HIPAA with BAA; no training on customer data
- Bot-based vs botless capture
- Either: bot joins or macOS/Windows desktop app records without a bot
Circleback pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | per user | 2 teams, 30 day history |
| Pro | $15 | per user/month | 5 teams, 1 year recording storage |
| Business | $25 | per user/month | unlimited teams, 2 years storage, admin roles, free viewers |
| Enterprise | $35 | per user/month | HIPAA, SSO, SCIM, invoice/PO billing |
The vendor shows one price per tier and does not state separate monthly and yearly figures. Nonprofits 30% off, students 50%.
Prices as published by Circleback on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Automatic notes and action items
Common complaints
- Speaker identification and in-person meetings could be better (G2 reviewer)
Integrations, security and hosting
- Security and compliance
- SOC 2 Type II, EU-U.S. Data Privacy Framework, HIPAA (BAA)
Worth knowing before you buy
- SSO (SAML or OIDC) and SCIM only on the $35 Enterprise tier
- Pentest report shared via security portal
- Free viewers on Business let non-users read shared notes
- Enterprise says no sales call required with automatic volume discounts
