Team Chat and Messaging Software
Connecteam: features, pricing and who it fits
Connecteam is built for deskless staff and puts messaging beside shift planning, time clocks, tasks and forms. Free covers 10 users. Paid hubs include the first 30 users, with a fee for each additional person, and SSO requires the Enterprise plan.
Who Connecteam is for
Best for
- Frontline and deskless teams needing scheduling, forms and chat in one mobile app
- Businesses with under 10 employees (free plan)
Look elsewhere if
- Teams that want a Slack-style chat tool only
- Larger teams sensitive to per-user cost growth (G2 summary flags this)
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Team Chat and Messaging Software | Strong fit | Strong fit | Workable | No data |
Strong fitWorkablePoor fitNo data from the vendor
Connecteam features
- Channels and threading
- Group chats and updates; channels and threads not confirmed by the vendor
- App integrations and bots
- Integrations page exists; specific names not extracted
- Security and admin controls
- SOC 2 Type 2, ISO 27001, GDPR, CCPA; SSO on Enterprise
- Mobile app and frontline fit
- Mobile-first app (App Store 4.8, 70,000+ reviews per vendor); shifts, time clock, forms; read receipts for managers
- Pricing model and transparency
- Base fee per hub covering 30 users plus per-extra-user fee
- Target company size
- Small to mid-size deskless businesses; 80,000+ businesses claimed
Connecteam pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Small Business | 0 | Free for life up to 10 users, all hubs | |
| Basic | 29 or 35 | per month, first 30 users, per hub | Extra users $0.5 to $1.0 each depending on hub and billing |
| Advanced | 49 or 59 | per month, first 30 users, per hub | Extra users $1.5 to $3.0 each |
| Expert | 99 or 119 | per month, first 30 users, per hub | Extra users $3 to $5 each |
| Enterprise | Contact sales | Adds SSO |
Prices in USD, pairs shown as annual/monthly (page does not label them; first number assumed annual). Each hub (Operations, Communications, HR & Skills) priced separately; 14-day trial, no card.
Prices as published by Connecteam on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Easy to use
- Central place for communication and scheduling
Common complaints
- Cost can climb as team size grows (G2 summary)
Integrations, security and hosting
- Security and compliance
- SOC 2 Type 2, ISO/IEC 27001, GDPR, CCPA
Worth knowing before you buy
- Base price covers the first 30 users per hub; hubs are bought separately
- Free plan limited to 10 users but includes all hubs
- SSO is Enterprise-only
- Managers can see who read each message
- Capterra shows 4.6 across 5,298 reviews
