Team Chat and Messaging Software
Twist: features, pricing and who it fits
Twist from Doist is built for asynchronous work, with every conversation in a thread under a channel. The free plan shows one month of history, and Unlimited costs $6 per user. Video calls, SSO and SOC 2 are not mentioned on its site.
Who Twist is for
Best for
- Remote or multi-timezone teams that prefer async threads over real-time chat
- Small teams wanting a free plan with free guests
Look elsewhere if
- Teams needing built-in video calls or huddles (not mentioned on the site)
- Regulated buyers needing SSO/SAML or published SOC 2 (not listed on its security page)
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Team Chat and Messaging Software | Strong fit | Strong fit | Workable | Poor fit |
Strong fitWorkablePoor fitNo data from the vendor
Twist features
- Channels and threading
- Channels organized by topic, every message in a thread
- Search and message history limits
- Free: 1 month of history; Unlimited: full history
- App integrations and bots
- Google Drive, GitHub, Zoom, Todoist, Zapier, Asana, Calendly listed; Free capped at 5 integrations
- Guest and external access
- Free: guests free but see only last month; Unlimited: single-channel guests free, multi-channel guests billed as members
- Security and admin controls
- Security page lists Google OAuth and email login, AWS hosting; no SSO, SOC 2 or audit logs mentioned
- Mobile app and frontline fit
- Mobile apps exist; no frontline or shift features
- Pricing model and transparency
- Per user, free tier plus one paid plan
- Target company size
- Small teams; enterprise pricing for over 200 employees
Twist pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | 0 | per user/month | 1 month of history, 5 integrations, 5 GB storage, up to 500 internal and 500 guest accounts |
| Unlimited | 6 | per user/month | Full history, unlimited integrations and storage, priority support. The vendor page shows the euro symbol but a footnote says Unlimited prices are in USD; USD figure not confirmed |
| Enterprise | Contact support | For teams over 200 employees via support@twist.com |
The vendor page shows the EUR symbol for visitors in Germany and does not switch to USD. Downgrading hides older content but does not delete it.
Prices as published by Twist on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Clean, customizable interface
- Threads keep topics organized for async work
Integrations, security and hosting
- Data residency
- AWS hosted, region not stated
Worth knowing before you buy
- Free plan hides messages older than one month rather than deleting them; they return on upgrade
- Multi-channel guests on Unlimited are billed like paid members while single-channel guests are free
- Security page names no SOC 2, ISO, SSO or audit logs; hosting is AWS with no region stated
- Enterprise pricing only for teams above 200 employees, via support
