Team Chat and Messaging Software
Zoho Cliq: features, pricing and who it fits
Zoho Cliq includes channels, calls and bots, and it works best for companies that already use other Zoho products. The free plan allows channels of up to 100 people. Guest chat begins at Professional, while audit logs are limited to Enterprise.
Who Zoho Cliq is for
Best for
- Teams already on Zoho apps (CRM, Projects, Workplace) that want chat inside that suite
- Small teams that want a free tier with 100-person channels and group chats
Look elsewhere if
- Buyers who need audit logs below the Enterprise plan
- Teams that need a verified public USD price list before talking to Zoho
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Team Chat and Messaging Software | Strong fit | Strong fit | Strong fit | Workable |
Strong fitWorkablePoor fitNo data from the vendor
Zoho Cliq features
- Channels and threading
- Channels up to 100 participants and group chats up to 100 participants on Free
- Built-in video and huddles
- 1:1 audio/video calls; meetings up to 100 participants (Free, Standard) or 1,000 active participants plus 10,000 viewers (Professional, Enterprise); 60-minute cap on Free
- Search and message history limits
- 10,000 searchable messages on Free; unlimited on Standard and above
- App integrations and bots
- Extensions and bots; Free is limited to 10 extensions and 100 bots per company
- Guest and external access
- Guest chat on Professional and Enterprise, not on Free or Standard
- Security and admin controls
- SSO listed on all plans; audit logs on Enterprise only; retention and eDiscovery policies; encryption at rest and in transit
- Pricing model and transparency
- Free tier plus per-user paid plans; annual billing saves 10%
- Target company size
- Small teams to enterprises (Enterprise tier has 10-user minimum)
Zoho Cliq pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | 10,000 searchable messages, meetings capped at 60 minutes, 100 GB per company, 10 extensions and 100 bots per company | |
| Standard | Contact sales | per user per month | Unlimited searchable messages, 24-hour meetings, 100 GB per company; no minimum users |
| Professional | Contact sales | per user per month | Minimum 10 users, 100 GB per user, guest chat, meetings up to 1,000 active participants |
| Enterprise | Contact sales | per user per month | Minimum 10 users, 100 GB per user, audit logs |
Zoho's pricing pages show no amounts for visitors in Germany. A third-party copy of the plan comparison lists 10, 25 and 50 per user for Standard, Professional, Enterprise but gives no currency or billing period, so these are not recorded as prices. Pricing page states annual billing saves 10%.
Prices as published by Zoho Cliq on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Easy to use with a clean interface
- Strong fit when the rest of the stack is Zoho
Integrations, security and hosting
Worth knowing before you buy
- Audit logs are Enterprise only; guest chat starts at Professional
- Professional and Enterprise need at least 10 users, Standard has no minimum
- Storage is 100 GB per company on Free and Standard but 100 GB per user on Professional and Enterprise
- Free meetings stop at 60 minutes; paid plans allow 24 hours
