
Cloud Storage and File Sharing
Sync.com: features, pricing and who it fits
Sync.com offers zero-knowledge encrypted storage for small teams, starting at $4.50 per user monthly on annual billing with three users minimum. Version history reaches 180 or 365 days depending on plan. SSO is not documented, and co-editing relies on Microsoft 365.
Who Sync.com is for
Best for
- Small teams that want zero-knowledge encryption at a low per-user price
- Healthcare or legal teams that need HIPAA/PIPEDA/GDPR support
Look elsewhere if
- Teams needing SSO (not documented on the site)
- Teams that want a native office suite for live co-editing (relies on Microsoft 365 integration)
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Cloud Storage and File Sharing | Workable | Strong fit | Workable | Workable |
Strong fitWorkablePoor fitNo data from the vendor
Sync.com features
- Storage per user and limits
- 1 TB, 2 TB or 10 TB per user depending on plan; unlimited data transfer
- Desktop sync quality
- Desktop apps for Windows, macOS, Linux; Sync CloudFiles frees local disk space
- Sharing and permission controls
- Password-protected links with expiry; team folders with read-only/read-write; RBAC from the 2TB plan
- Real-time collaboration and editing
- Preview and edit via Microsoft Office 365 integration; no native co-editing suite listed
- Security and encryption
- End-to-end encryption and zero-knowledge authentication; enforceable 2FA from the 2TB plan
- Compliance certifications
- SOC 2 Type 1 (pricing page), HIPAA, GDPR, PIPEDA
- Version history and recovery
- 180 days (1TB) or 365 days (2TB and 10TB); ransomware rollback and deleted file recovery
- Integrations
- Microsoft Office 365, Slack, Adobe shown on product page
- Pricing model and transparency
- Per user, 3 user minimum, 25% cheaper on annual billing
- Target company size
- Small teams up to 100 users; Enterprise tier for 100+
Sync.com pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Teams 1TB | $6 monthly / $4.50 annual | per user per month | 180 days version history; no RBAC |
| Teams 2TB | $9 monthly / $6.75 annual | per user per month | 365 days version history, RBAC, 2FA enforcement, custom branding |
| Teams 10TB | $13.50 monthly / $11.25 annual | per user per month | adds VIP support and scheduled phone support |
| Enterprise | Contact sales | for 100+ users |
30-day free trial and 30-day money-back guarantee stated on the pricing page.
Prices as published by Sync.com on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Zero-knowledge encryption at a low per-user price
Common complaints
- No documented SSO or SCIM
Integrations, security and hosting
- Security and compliance
- SOC 2 Type 1, HIPAA, GDPR, PIPEDA
- Data residency
- Compliance page claims Canadian data residency built in; storage location not named
- Implementation
- Multi-user admin console; Enterprise includes training options
Worth knowing before you buy
- 3 user minimum on all Teams plans
- Annual billing is exactly 25% below monthly
- RBAC and 2FA enforcement only start at the 2TB plan
- Version history doubles from 180 to 365 days when moving off the 1TB plan
- Pricing page names SOC 2 Type 1, not Type II
Sync.com alternatives
TresoritContact sales (prices not shown on pricing page)
pCloud9.99 EUR per user per month (Business, 3 users minimum)
Dropbox Business12 per user/month (Standard
BoxFrom $5 per user/month (headline)
Egnyte$22 per user/month billed annually (Business)
Nextcloud71.29 EUR per user per year (Standard, 100 users minimum)