Electronic Signature Software
Zoho Sign: features, pricing and who it fits
Zoho Sign includes a free plan for one user, then paid tiers per user, with credits consumed by SMS, qualified signatures and timestamps. The Enterprise plan adds 21 CFR Part 11 controls. It fits companies on other Zoho apps and developers who want to pay per envelope without a subscription.
Who Zoho Sign is for
Best for
- Teams already on Zoho CRM/Workplace apps
- Life sciences or healthcare users needing 21 CFR Part 11 / EU GMP Annex 11 controls (Enterprise)
- API-only senders wanting pay-per-envelope with no subscription
Look elsewhere if
- Buyers needing to see per-user prices on the page without picking a currency
- Teams wanting SMS or QES without credit top-ups
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Electronic Signature Software | Strong fit | Strong fit | Strong fit | Workable |
Strong fitWorkablePoor fitNo data from the vendor
Zoho Sign features
- Legal compliance (ESIGN, UETA, eIDAS)
- Vendor states ESIGN and eIDAS compliance; 21 CFR Part 11 and EU GMP Annex 11 on Enterprise
- Templates and bulk send
- Unlimited templates from Professional
- Signing workflows and routing
- Approval workflows from Standard
- CRM and storage integrations
- APIs, webhooks and SDKs on Enterprise (credits); API-only plan
- Identity verification and security
- Audit trail from Free; SMS and QES use credits; MFA via OneAuth, OTP, YubiKey
- Envelope or document limits
- Free 5/month, Standard 25 per user/month, Professional and Enterprise unlimited
- Pricing model and real cost
- Per user per month plus credits for SMS, QES, timestamps, some authentication
- Target company size
- Individuals to enterprise; OEM/white-label on custom
Zoho Sign pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | single user | 5 documents per month, audit trail included |
| Standard | Contact sales | per user per month | 25 documents per user/month; approval workflows, SMS (credits), premium support |
| Professional | Contact sales | per user per month | unlimited documents, unlimited templates, branding, reports |
| Enterprise | Contact sales | per user per month | APIs, webhooks, SDKs, QES (credits), 21 CFR Part 11 / EU GMP Annex 11; 50 credits/user/month capped at 2,500 per org |
| API-only | Per envelope | no subscription | requires credits |
Amounts are not displayed on the vendor pricing page, so only the plan structure is recorded. Annual billing saves 20% per the page. Credits sold in blocks of 500, price not shown. 14-day trial with Enterprise access, up to 10 users and 50 signed docs, watermarked.
Prices as published by Zoho Sign on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Easier to use and set up than Adobe Acrobat Sign per G2 comparison
Integrations, security and hosting
- Security and compliance
- SOC 2 Type II, ISO/IEC 27001, ISO 27017, ISO 27018, ISO 27701, GDPR, CCPA, 21 CFR Part 11, EU GMP Annex 11
- Data residency
- Separate regional domains for US, EU, Australia, India, Japan, Canada
Worth knowing before you buy
- SMS, QES, timestamps and some authentication methods consume paid credits (blocks of 500, price not published)
- Enterprise includes 50 credits per user per month, capped at 2,500 per organization
- Regional data domains exist for US, EU, Australia, India, Japan and Canada
- API-only plan has no monthly or annual commitment
- Free plan is single user and capped at 5 documents per month
