Appointment Scheduling Software
Acuity Scheduling: features, pricing and who it fits
Acuity Scheduling, owned by Squarespace, serves coaches, salons and consultants. It prices by calendars, with plans for 1, up to 6 and up to 36, rather than by seat. Text reminders start on Standard. Reviewers like its ease of use but cite limited reporting and exports.
Who Acuity Scheduling is for
Best for
- Service businesses (coaches, salons, consultants) booking client appointments
- Solo operators who price by calendar rather than seat
Look elsewhere if
- Large teams needing SSO or SCIM (not mentioned on pricing page)
- Sales teams wanting round-robin routing
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Appointment Scheduling Software | Strong fit | Strong fit | Workable | Poor fit |
Strong fitWorkablePoor fitNo data from the vendor
Acuity Scheduling features
- Pricing model
- Per plan by number of calendars (1, 6, 36)
- Target company size
- Solo to small service businesses; Enterprise tier exists
- Reminders and no-show reduction
- Text reminders included in Standard and Premium
- Team and round-robin scheduling
- Multiple calendars (6 or 36) by plan
Acuity Scheduling pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Starter | $16 annual / $20 monthly | per month | 1 calendar |
| Standard | $27 annual / $34 monthly | per month | up to 6 calendars; text reminders included |
| Premium | $55 annual / $69 monthly | per month | up to 36 calendars; text reminders included |
| Enterprise | Custom | unlimited calendars, dedicated account management |
Annual billing saves 20%. 7-day free trial, no card. Prices exclude taxes.
Prices as published by Acuity Scheduling on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Ease of use
- Good appointment management
Common complaints
- Limited features
- Export and reporting restrictions
- Client record management
Worth knowing before you buy
- Priced by calendars, not users: 1, up to 6, up to 36
- Text reminders only on Standard and above
- Acuity subscription is separate from a Squarespace site subscription
- Squarespace bought Acuity in April 2019, its first acquisition
- 7-day trial without credit card
