Appointment Scheduling Software
vcita: features, pricing and who it fits
Consultants, trainers and similar firms use vcita as a small client-management suite where scheduling sits beside billing and a self-service portal for customers. Higher tiers add an AI receptionist. There is no permanent free plan, paid plans start at $35 per month on annual terms, and phone help begins at Manage.
Who vcita is for
Best for
- Service businesses that want booking, invoicing and CRM in one product
- Solo operators who want phone onboarding sessions
Look elsewhere if
- Buyers wanting a free plan: only a 14-day trial
- Teams needing a pure meeting-link scheduler; this is a broader suite
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Appointment Scheduling Software | Strong fit | Strong fit | No data | No data |
Strong fitWorkablePoor fitNo data from the vendor
vcita features
- Pricing model
- Tiered monthly plan; per-seat rates exist on some tiers
- Target company size
- Solo and small service businesses
- Reminders and no-show reduction
- SMS reminders from Manage tier; monthly SMS credit 100/250/500 (US)
- Payments and deposits
- Invoicing on all tiers; recurring payments and billing automation on Manage + Grow
- Team and round-robin scheduling
- Staff management from Manage tier; round-robin not confirmed by the vendor
- CRM and video integrations
- Built-in client management; QuickBooks, Zapier, Google Analytics 4 on top tier
vcita pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Kickstart | $35/month billed annually | per month | Scheduling, client management, invoicing, client portal; email support; 100 US SMS credits; 50 MB storage; setup session $150 |
| Manage | $54/month billed annually | per month | Adds staff management, SMS reminders, estimates, email marketing; phone support; 250 US SMS credits; 1 free setup session |
| Manage + Grow | $93/month billed annually | per month | Adds AI receptionist, billing automation, recurring payments, waitlists; 500 US SMS credits; 2 setup sessions; page also shows a $110 per-seat rate that was unclear |
Annual plans save 15% per FAQ (header says up to 20%). Extra SMS 5 cents each in the US, 10 cents outside; credits do not roll over.
Prices as published by vcita on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Ease of use
- Automations
- Easy administration
Common complaints
- Integration issues
- Missing features
Integrations, security and hosting
- Implementation
- Webinars, video tutorials, guides, 1:1 sessions (1 free on Manage, 2 on Manage + Grow)
Worth knowing before you buy
- No free plan; trial is 14 days with all features and no card
- SMS reminders are credit-based, not unlimited: 100 to 500 US credits per month by tier
- Kickstart has no included setup session; a paid $150 session is optional
- Phone support only from Manage tier up
- Per-seat pricing on the page is hard to read; confirm seat costs before buying a team
