Survey and Form Software
Alchemer: features, pricing and who it fits
Alchemer offers advanced research question types and statistics, with plans per user from $55 monthly, limited to three users. Larger teams need the quote-based Platform tier. Annual response limits range from 75,000 to 125,000, and storage region can be selected.
Who Alchemer is for
Best for
- Teams of up to 3 users wanting advanced research question types and statistics
- Orgs needing region selection for data storage
Look elsewhere if
- Teams of 4+ without a sales conversation (more than 3 users requires Platform)
- Buyers wanting mobile-first survey experience (reviewer complaint)
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Survey and Form Software | Strong fit | Workable | Strong fit | Strong fit |
Strong fitWorkablePoor fitNo data from the vendor
Alchemer features
- Analysis and reporting
- Statistical analysis and reporting on Full Access
- Response limits per plan
- 75k, 100k or 125k annual responses per account by highest license, plus monthly limits
- Pricing model and real cost
- Per user; small team plans max 3 users, more needs Platform via sales
- Target company size
- Small teams to enterprise
Alchemer pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Collaborator | $55/mo or $315/yr | per user | 75k annual responses |
| Professional | $165/mo or $1,075/yr | per user, max 3 users | 100k annual responses, custom branding, phone support |
| Full Access | $275/mo or $1,895/yr | per user, max 3 users | 125k annual responses, advanced research questions, statistical analysis |
| Platform | Custom | SSO, permissions, 24/7 support, CSM, invoicing |
Annual billing saves 43 to 52% per vendor page. 7-day free trial, no card up front. Non-profit discount with EIN.
Prices as published by Alchemer on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Reliable customer support
- Intuitive design
Common complaints
- Steep learning curve
- Clunky mobile survey experience
Integrations, security and hosting
- Security and compliance
- SOC 2 Type 2, ISO 27001, GDPR, HIPAA, CCPA, FERPA
- Data residency
- Customer-selectable region, AWS; regions not named
Worth knowing before you buy
- Team plans cap at 3 users; 4 or more users requires a sales-quoted Business Platform
- SSO is listed only on Platform
- Annual price is about 43 to 52% below monthly
- Customers can select the storage region (regions not named on the security page)
