Survey and Form Software
QuestionPro: features, pricing and who it fits
QuestionPro combines a free tier, paid per-user plans from $83 monthly and a quote-based Research Suite with panels and communities. Six hosting regions are available. It connects to Salesforce, HubSpot and Slack, and G2 reviewers score its support at 8.9.
Who QuestionPro is for
Best for
- Teams needing data hosted in a specific region (US, Canada, EU, Australia, India, Middle East)
- Academic and research users (FERPA, IRB approvals cited)
- Market research teams that may need panel and community tools
Look elsewhere if
- Buyers who want published enterprise pricing (Research Suite is quote only)
- Teams needing to move data between regions later
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Survey and Form Software | Strong fit | Strong fit | Strong fit | Strong fit |
Strong fitWorkablePoor fitNo data from the vendor
QuestionPro features
- Question types and branching logic
- 30 to 52 question types depending on plan; skip logic, branching and piping
- Distribution channels
- Email with automatic reminders; other channels not confirmed by the vendor
- Analysis and reporting
- Real-time shareable dashboards and AI theme/summary tools; crosstabs not confirmed
- Response limits per plan
- Free 200 per survey; Advanced 25K/yr; Team 100K/yr; Research Suite custom
- CRM and workflow integrations
- Salesforce, HubSpot, Slack, Microsoft Teams, Tableau, REST API, webhooks
- Panel and research features
- Research Suite cites 22+ million respondents via Audience
- Pricing model and real cost
- Per user per month billed annually; Team Edition is cheaper per seat than Advanced but needs 5+ users
- Target company size
- Individuals to enterprise research teams
QuestionPro pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Essentials | Free | 1 user | 200 responses per survey, 30 question types |
| Advanced | $99 | per user/month, billed annually | 1 user, 25K responses/yr, 38 question types, 10-day trial |
| Team Edition | $83 | per user/month, billed annually | 5+ users, 100K responses/yr, 46 question types, regional data centers, dedicated account manager |
| Research Suite | Contact sales | 10+ users, 52 question types, communities, audience, qualitative tools |
No monthly price or annual discount stated on page.
Prices as published by QuestionPro on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Intuitive interface for fast survey creation (G2 summary)
- Quality of support scored 8.9 on G2
Common complaints
- Offline capability scored 7.8 on G2, limiting for field surveys
Integrations, security and hosting
- Security and compliance
- ISO 27001:2022, PCI-DSS, Cyber Essentials, GDPR (stated), HIPAA (stated), data centers undergo SOC 2 audits
- Data residency
- US (Seattle, Dallas), Canada, EU (Netherlands), UAE, Saudi Arabia, Australia, India; no moves between centers
Worth knowing before you buy
- Data centers: Seattle, Dallas, Toronto, Meppel (EU), Dubai, Riyadh, Victoria (AU), Mumbai; moving data between data centers is not possible
- Team Edition at $83 per user/month is cheaper per seat than Advanced at $99, but requires 5+ users
- Advanced allows 25K responses per year, a yearly rather than monthly cap
- SAML SSO guides exist for Okta, OneLogin, ADFS and Azure
- A System Audit Logs feature is documented, plan not stated
