Survey and Form Software
Sogolytics: features, pricing and who it fits
Sogolytics, based in Herndon, Virginia, covers surveys plus customer and employee experience, and sells by quote based on responses and admin users. It offers 50+ question types, SMS invites and managed panel recruitment. G2 users score its support about 9.4.
Who Sogolytics is for
Best for
- Teams that want vendor-managed research services and survey panel recruitment
- Organizations needing SMS invites plus email and QR distribution
- Academic or non-profit users (free licenses stated)
Look elsewhere if
- Buyers who need public pricing to compare
- Teams wanting a self-serve free plan
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Survey and Form Software | No data | No data | No data | No data |
Strong fitWorkablePoor fitNo data from the vendor
Sogolytics features
- Question types and branching logic
- 50+ question types, skip logic and branching, AI-assisted question creation
- Distribution channels
- Email, SMS, QR code, link, embed, mobile app
- Analysis and reporting
- One-click insights, filter/segment/compare, live report links, export to PowerPoint, Excel, Word
- Response limits per plan
- Not published; priced by responses
- CRM and workflow integrations
- Automation and integrations section exists; specific integrations not confirmed by the vendor
- Panel and research features
- Survey Panel Services via Managed Research
- Pricing model and real cost
- Quote based on responses and admin users (surveys) or employee count (EX)
Sogolytics pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Advanced Survey Software | Request pricing | based on responses and admin users | |
| Complete Customer Experience Software | Request pricing | responses, admin users, consulting | |
| All-in-one Employee Experience Software | Request pricing | number of employees | |
| Student, Academic, Non-profit | Free | Free by license type |
Page mentions Pro and Pro Max paid accounts with a 15-day refund window, not described. A separate low-cost site is linked, not checked.
Prices as published by Sogolytics on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Quality of support scored about 9.4 on G2
Common complaints
- Ease of setup is the lowest G2 sub-score, about 8.3
Integrations, security and hosting
- Security and compliance
- SOC 2 reports, HIPAA support and SSO included in Enterprise plans (per FAQ)
Worth knowing before you buy
- Pricing is driven by responses and number of admin users, so seat count matters less than volume
- Employee experience product is priced by employee count
- SOC 2 reports, HIPAA support and SSO are listed under Enterprise plans
- Only 86 G2 reviews, a small sample compared with SurveyMonkey or QuestionPro
