CRM Software
Copper: features, pricing and who it fits
Gmail and Google Calendar activity flows into contact and deal records in Copper, which keeps admin work low for small teams. Contact limits vary by plan. Some reviewers report that Gmail sync now and then attaches mail to the wrong opportunity.
Who Copper is for
Best for
- Small teams that live in Gmail and Google Workspace
- Teams wanting a simple pipeline without admin overhead
Look elsewhere if
- Teams needing deep customization or enterprise controls
- Microsoft 365 shops
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| CRM Software | Strong fit | Strong fit | Workable | Poor fit |
Strong fitWorkablePoor fitNo data from the vendor
Copper features
- Pipeline management
- Pipelines on all plans; task automation on Basic, workflow automation from Professional
- Email and calendar integration
- Built around Gmail and Google Workspace; reviewers report occasional sync mismatches
- Sales automation
- Task automation on Basic, workflow automation from Professional, email series on Business
- Reporting and forecasting
- Reporting from Professional, custom reports on Business
- Mobile app
- Mobile app listed on comparison page, plan assignment not stated
- Integrations and marketplace
- Google Workspace, Okta SSO listed; marketplace size not confirmed by the vendor
- Pricing model and free tier
- Per user, no free plan, free trial without credit card
- Target company size
- Small business (about 79% of G2 reviews are small-business)
Copper pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Basic | $29 monthly / $23 annual | per user/month | 2,500 contacts |
| Professional | $69 monthly / $59 annual | per user/month | 15,000 contacts, workflow automation, reporting |
| Business | $134 monthly / $99 annual | per user/month | Unlimited contacts, email series, custom reports, multi-currency |
Annual billing saves up to 26% per the pricing page. No minimum seat count listed.
Prices as published by Copper on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Fits tightly into Gmail and Google Workspace
- Easy to learn
Common complaints
- Seen as too simple, missing features
- Gmail sync sometimes links email to the wrong opportunity or fails
Integrations, security and hosting
- Security and compliance
- Encryption in transit and at rest, Third-party penetration tests, EU Standard Contractual Clauses in Terms of Service
- Data residency
- Not stated; EU transfers covered by SCCs in Terms of Service
Worth knowing before you buy
- Annual price is up to 26% below monthly; Business plan list is $134 monthly vs $99 annual
- Contact caps by plan: 2,500 / 15,000 / unlimited
- Premium support and personal onboarding only for eligible annual Professional and Business accounts
- Copper does not name a SOC 2 or ISO certification on its public security page; a Trust Center exists at trust.copper.com
