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Video Conferencing Software

RingCentral Video: features, pricing and who it fits

Checked October 24, 2026 · ringcentral.com

RingCentral Video offers a free tier and a paid Pro+ plan, and it also comes bundled in RingCentral's phone plans. Its trust center lists SOC 2, HITRUST and HIPAA. Reviewers report lag, app freezes and pricing above Zoom.

Who RingCentral Video is for

Best for

  • Companies already on RingCentral phone/messaging that want video in the same admin console
  • Teams that want a free tier for occasional meetings

Look elsewhere if

  • Buyers who only need standalone video and find bundle pricing too high
  • Teams sensitive to lag and occasional app freezes reported in reviews

Fit by company size

Category1-10 people11-50 people51-500 people500+ people
Video Conferencing SoftwareWorkableStrong fitStrong fitStrong fit

Strong fitWorkablePoor fitNo data from the vendor

RingCentral Video features

Pricing model
Free Video Pro plus paid Pro+; also bundled in RingEX phone plans
Target company size
Small to enterprise, strongest where RingCentral phone is already used
Participant and meeting length limits
Third-party: 100 participants/50 min free, 200/24 h Pro+ (not confirmed by the vendor)
Security and compliance
Trust center lists HITRUST, PCI DSS, SOC 2, SOC 3, GDPR, Cyber Essentials Plus, HIPAA
Recording and AI transcription
AI call and meeting summaries listed as AI Assistant, depending on tier

RingCentral Video pricing

PlanPriceUnitNotes
Video ProFreeper userThird-party report (tech.co): up to 100 participants, 50-minute limit. Not confirmed by the vendor.
Video Pro+$10 annual / $15 monthlyper user per monthThird-party report (tech.co): 200 participants, 24-hour meetings. Not confirmed by the vendor.

The vendor pricing page shows the RingEX bundle only, 'save up to 33% by paying annually', 14-day free trial, add-ons such as AI Receptionist from $39 and Conversational Intelligence from $60 (USD, unit not stated). Video plan prices come from a third-party report (tech.co) and are not confirmed by the vendor.

Prices as published by RingCentral Video on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.

Pros and cons

What users like

  • Quick setup
  • Low lag in meetings

Common complaints

  • Lag and app freezes
  • Missing transcriptions and glitches
  • Pricey versus Zoom and similar tools
  • Support score lower than setup score

Integrations, security and hosting

Security and compliance
HITRUST, PCI DSS, SOC 2, SOC 3, GDPR, Cyber Essentials Plus, HIPAA

Worth knowing before you buy

  • Video plan prices on the vendor site are folded into RingEX bundles, so standalone Video pricing is hard to confirm
  • Add-ons like AI Receptionist (from $39) and Conversational Intelligence (from $60) are priced separately
  • 14-day trial is limited to 20 phone lines and 2 desk phones, no SMS
  • Trust center lists HITRUST and PCI DSS but not ISO 27001

RingCentral Video alternatives

Sources