Appointment Scheduling Software
Zoho Bookings: features, pricing and who it fits
Zoho Bookings charges per staff member, around $6 on Basic with annual billing, and keeps a free plan for one user. Every plan syncs two ways with Zoho, Google and Microsoft calendars. It pairs best with Zoho CRM, Campaigns and Flow, which reviewers mention often.
Who Zoho Bookings is for
Best for
- Teams already on Zoho CRM or Zoho One that want booking inside that suite
- Small service businesses that want per-staff pricing under $10
Look elsewhere if
- Teams that need enterprise SSO documented on the pricing page
- Buyers who want a large review base: G2 count is small
Fit by company size
| Category | 1-10 people | 11-50 people | 51-500 people | 500+ people |
|---|---|---|---|---|
| Appointment Scheduling Software | Strong fit | Strong fit | Workable | Poor fit |
Strong fitWorkablePoor fitNo data from the vendor
Zoho Bookings features
- Pricing model
- Per user per month; free plan for 1 user
- Target company size
- Solo providers and small teams, scales to multi-location on Premium
- Calendar sync
- Two-way sync with Zoho, Google and Microsoft 365/Outlook.com calendars (all plans incl. free)
- Reminders and no-show reduction
- Email reminders on free plan; SMS workflows listed on pricing page (plan not stated)
- Payments and deposits
- Payment provider integrations listed; third-party sources place online payments on Premium
- Team and round-robin scheduling
- Per-user staff accounts and workspaces; round-robin not confirmed by the vendor
- Branding and website embedding
- White-label booking pages on Premium (Zoho comparison page)
- CRM and video integrations
- Zoho CRM, Campaigns, Flow cited in G2 reviews; online meeting support on free plan
Zoho Bookings pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | 1 user | Online meetings, email notifications and reminders, two-way sync with Zoho, Google and Microsoft calendars |
| Basic | $6 annual / $8 monthly | per user/month | 1 workspace; prices from Zoho buyers guide and TrustRadius, not confirmed on the vendor page |
| Premium | $9 annual / $12 monthly | per user/month | 3 workspaces included, payment integrations, white-label booking pages |
| Flex | Contact sales | Custom plan |
Zoho states annual billing saves more than 25%. Zoho One customers get Premium. Resources (rooms, equipment) are bought separately.
Prices as published by Zoho Bookings on the date above. Quotes for larger teams often differ, which is what a request on SaaSBid surfaces.
Pros and cons
What users like
- Works well with other Zoho products
- Cheap per-staff pricing
- Interface called more intuitive over time
Common complaints
- Product updates not always explained clearly
- Some initial setup time
- Mixed views on support
Integrations, security and hosting
Worth knowing before you buy
- Free plan is limited to 1 user, so any team needs a paid per-user plan from the start
- Workspaces cap at 1 on Basic and 3 on Premium; extra workspaces and resources are paid add-ons
- Zoho One subscribers get Premium included
- Monthly billing is roughly 25% dearer than annual per third-party price lists
- Zoho comparison page lists SSO nowhere on the pricing page, so verify before buying for SSO needs
